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Privacy Policy

At Embun Lighting & Decoration, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By engaging with our services or visiting our website, you agree to the practices described in this policy.


1. Information We Collect

  • Personal Information: We may collect personal information such as your name, address, email, phone number, and payment details when you make a purchase, request a consultation, or communicate with us.

  • Non-Personal Information: We may collect non-personal data such as browser type, operating system, IP address, and website usage data through cookies and similar technologies to improve our website and services.
     

2. How We Use Your Information

  • Service Delivery: To process your orders, deliver products, provide consultations, and offer customer support.

  • Communication: To send you updates, newsletters, promotional materials, and other information related to our services. You can opt out of these communications at any time.

  • Improvement and Personalization: To enhance our products, services, and customer experience, including personalizing your interactions with us.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.


3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing agencies. These providers are obligated to protect your data and use it only for the purposes we specify.

  • Legal Requirements: We may disclose your information if required by law, or to protect our rights, property, or safety, and that of our customers or others.


4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.


5. Your Rights

  • Access and Correction: You have the right to access and correct your personal information held by us. You can request updates or corrections by contacting us.

  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or contacting us directly.


6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information, improve our website, and provide a personalized experience. You can control cookies through your browser settings and other tools.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal information.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Embun Lighting & Decoration
Eco Ardence, Setia Alam

Email:  embun.ldsb@gmail.com
Phone: 012-8890452
 

By using our services or visiting our website, you consent to the terms of this Privacy Policy.

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